Meet Karin - Front Office
Meet Karin who has been working in the Front Office of a Clarion Hotel® since 2013. She enjoys the social aspect of her job, meeting lots of different people, and this includes both guests and colleagues from all over the world. There are so many interesting characters at the hotel!
Tell us about your role at Strawberry.
I’ve been working in the Front Office of a Clarion Hotel® since 2013.
How did you end up there? Tell us about your journey.
I did a work placement at Clarion Hotel® during my last year of high school during which I spent time in a few different departments. I also did some extra hours during my studies. After I finished school, I went travelling, and when it was time for me to come home, I saw an advertisement for a Front Office job. So, I got in touch with the Front Office Manager and said I’d like to start when I got back. I got the job and have been working there ever since!
Describe a typical day at work.
I generally work evenings, but also do morning shifts from time to time. During a morning shift, I begin by checking whether there is anything to arrange for guests arriving that day. Then I welcome guests and help them to check in and so on. I also reply to emails and take phone calls throughout the day. Another part of the role involves helping guests with any issues that come up during their stay.
What’s your best advice for someone wanting to do the same job as you?
I’d say it’s important to be happy, friendly, sociable and flexible about working hours and doing different shifts. It pays off to show willing in other words!
What’s the best thing about working at Strawberry?
It’s a large organisation and it feels like a safe choice. There are lots of paths to take - you can work at different hotels and try out various roles. It’s a great culture here too! And I think the company really takes care of its employees and have a good feedback culture.
"We hang out a lot outside of work and do fun things together. I think that’s an important factor why I'm still enjoy working here."
What do you think makes the company unique?
We have strong values. Things like “Room for all” and the work we do for Pride and the environment are all important initiatives.
What motivates you to stay at the company?
It’s really fun to work in the Front Office! Every day is different! We do so many different things - it’s a very varied role. Then I’ve also heard from former colleagues and friends in the same industry that we have something special here compared to other companies. It makes people want to stay. And compared to friends in other jobs it’s more sociable too, as we hang out a lot outside of work and do fun things together. I think that’s an important factor as well!
What’s the best thing about the hotel industry?
You get to meet and work with so many different people from all over the world - both colleagues and guests. You encounter so many wonderful characters!
What are your dreams for the future?
I’m really happy where I am right now, but I’m quite keen to work in bookings here at Strawberry. In the longer term I have a dream of joining the police - that seems fun. But we’ll see!
We are Strawberry. With over 245 hotels, 120 restaurants, 20 spas and more, we create thousands of experiences every day. With urban Comfort Hotel®, warm Quality Hotel™, stylish Clarion Hotel® and cosy Home Hotel and more than 40 unique independent hotels, our guests can pick and choose. Our team of 20,000 passionate individuals from more than 120 countries is what makes us grow! Strawberry is built on our core values: energy, courage and enthusiasm.
Apply
Ad has been closed and it is no longer possible to apply.
What’s in it for you?
As part of of Strawberry, you will get the best employee benefits of the industry.
A culture to cherish
Our people always make guests their top priority! Our warm and welcoming atmosphere creates the right setting for you to flourish and work your magic. You will get the freedom you need to perform your tasks and solve problems as they arise in the best way you see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle. How do we achieve all this you may wonder? We believe it’s down to the fact that we’re a diverse crowd full of energy, courage and enthusiasm. That’s how we create extraordinary experiences every single day!
A culture to cherish
Job security for peace of mind
When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.
Job security for peace of mind
Room to grow
With more than 200 hotels across the Nordics, we offer you endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a culture of learning for professional development. Ready to take your next career leap within the company? We applaud you and will help you achieve this! An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!
Room to grow
Explore more
We encourage you to get out and explore all that life has to offer! So, we always give numerous discounts to you and your friends and family at our hotels, bars and restaurants. As part of Strawberry, you get four FREE nights at our hotels each year* To remind you just how important you are, we’ll always do our best to offer you an upgrade! And on top of that, we’ve also partnered with other companies to give you sweet deals on air travel, charter holidays, car rental and lots more.
*If you are employed on a contract for at least 20% of full-time working hours.
Explore more
Open mind, open hearts
Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.
Open mind, open hearts
All over the Nordics & Baltics
Be it a vibrant city, a tranquil island or a charming little town in the mountains, you’ll probably find one of our hotels there.