Apply now

IT-support HQ and Oslo hotels

Location

Norway, Oslo

Location

Norway, Oslo

Apply by

2023-02-28

ABOUT US 

Nordic Choice Hotels is one of the Nordics' largest hotel groups with over 16,000 employees and around 200 hotels in the Nordics and the Baltics. Together with our employees, we have built the Nordic region's most diverse hotel group and also one of the most innovative. In 2023, we will rebrand the company and launch our new strategy where we will take the step from being a hotel company to become a universe of offers and experiences! This offers many exciting projects and a real opportunity to help influence the company's future. We want everyone to get involved in creating results!

 

ABOUT THE ROLE

We are looking for a highly technical IT Support person to join us at HQ. Placed in our Platform and Infrastructure team, the main purpose of this position is to help and assist Nordic Choice HQ-users, hotels in the Oslo area and projects with IT-related support and activities. The role will be tasked with solving both practical and more complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements and activities which means that in this role your knowledge and expertise with a variety of software, hardware and end-user applications is must as you will be Responsible for driving and solving complicated problems and see projects through to completion. As you will be helping a lot of people in this role you need to be service minded as well as a team-oriented attitude to help other colleagues and departments with technical problems and activities. A strong interpersonal communication and relationship-building skills will help make your days easier.
As we are a fast phased organization you’ll probably also need the ability to time manage  and effectively prioritize numerous activities/projects and at the same time have analytical skills to study problems and records and identify solutions. 

Do you recognize yourself in the above? Great! Then keep reading.

 

 

YOUR KEY TASKS AND RESPONSIBILITIES ARE AS FOLLOWS

  • Install and configure software and computer systems
  • Printer management and troubleshooting
  • Troubleshoot and resolve issues with software and/or hardware
  • Walk HQ-colleagues through steps to help them resolve their technical problems
  • Maintain procedures and reports that provide technical support to the entire organization
  • Support the implementation of new solutions and/or applications
  • Assist with password or login problems
  • Test, evaluate, and support in decisions about new technology for the business
  • Support and participate in IT HQ- and hotel projects
  • Assist with ordering IT-equipment for end-users and HQ-projects
  • Use support system to document and resolve tickets

 

WE WOULD REALLY LIKE YOU TO HAVE: 

  • 5+ years of experience in a technical support role
  • Certifications are preferred, but not required
  • Technical expertise in the following areas:
    • Client operating systems (Windows, OS X, iOS, Android, Chrome OS etc)
    • End-user applications (MS-Office and Google WorkSpace)
    • Network (WAN, LAN, WiFi)
    • Microsoft Windows Server and Active Directory
    • AV-equipment.
    • Live and have work permit in Norway
    • Fluent and comfortable with working in both Norwegian and English

We are Strawberry. With over 225 hotels, 120 restaurants, 20 spas and more, we create thousands of experiences every day. With urban Comfort Hotel®, warm Quality Hotel™, stylish Clarion Hotel® and cosy Clarion Collection® Hotel and more than 40 unique independent hotels, our guests can pick and choose. Our team of 17 000 passionate individuals from more than 120 countries is what makes up our company – diversity is what makes us grow! Strawberry is built on our core values: energy, courage and enthusiasm.

Apply

Ad has been closed and it is no longer possible to apply.

What’s in it for you?

As part of of Strawberry, you will get the best employee benefits of the industry.

A culture to cherish

A culture to cherish

Our people always make guests their top priority! Our warm and welcoming atmosphere creates the right setting for you to flourish and work your magic. You will get the freedom you need to perform your tasks and solve problems as they arise in the best way you see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle. How do we achieve all this you may wonder? We believe it’s down to the fact that we’re a diverse crowd full of energy, courage and enthusiasm. That’s how we create extraordinary experiences every single day!

A culture to cherish

Job security for peace of mind

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind

Room to grow

Room to grow

With more than 200 hotels across the Nordics, we offer you endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a culture of learning for professional development. Ready to take your next career leap within the company? We applaud you and will help you achieve this! An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow

Explore more

Explore more

We encourage you to get out and explore all that life has to offer! So, we always give numerous discounts to you and your friends and family at our hotels, bars and restaurants. As part of Strawberry, you get four FREE nights at our hotels each year* To remind you just how important you are, we’ll always do our best to offer you an upgrade! And on top of that, we’ve also partnered with other companies to give you sweet deals on air travel, charter holidays, car rental and lots more. 

*If you are employed on a contract for at least 20% of full-time working hours.

Explore more

Open mind, open hearts

Open mind, open hearts

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts

Life at Strawberry

Jasmina, youngest Barception Manager with Strawberry and Realgymnasiet partnership

In an exciting partnership, Strawberry and Realgymnasiet in Sweden celebrate a significant achievement. Jasmina Ben Mohamed, aged 21, has recently become the Barception Manager at Comfort Hotel Solna in Stockholm, making her the youngest person to hold this role at the hotel! : Jasmina started ...
Read more

Embracing diversity - for a better life and future

Here at Strawberry, we understand that for our employees to feel seen and heard, we actually need to listen to what they have to say. For that very reason, we set up an internal Diversity Advisory Board in 2023 to set the ball rolling for strategic decision-making at Strawberry and provide ...
Read more

Farewell to reference calls with digital checks

In order to find the best talent in the industry, we need to work smarter, faster and more digitally! One part of this includes using digital references within our recruitment processes within Strawberry. We believe that the digital reference tool Refensa, raises the quality of our data-driven ...
Read more

How we built a cross-functional tech & product organization

What happens when you invite fifty people into a room and ask them to form four new teams? And with the twist, that everyone can decide themself. Will the gloves come off? Will chaos ensue? Not at Strawberry! It was a pretty magical experience for us, we felt the power of self-organization ...
Read more

We raise our game within Mental Health & Wellbeing

Here at Strawberry, we have always placed great emphasis on the mental health and wellbeing of our employees, and now we are going to raise our game even further! Find out about what we are doing to support Marius, who is returning to work despite his mental health challenges. And what we are ...
Read more

Unlocking the true potential of your data

With data seemingly all around us, it’s easy to find it impossible to know where to start. When the COVID-19 pandemic hit, most organisations underwent a huge digital transformation. Many actually began expediting their product development in the digital space by three to four years. Technology ...
Read more

All over the Nordics & Baltics

Be it a vibrant city, a tranquil island or a charming little town in the mountains, you’ll probably find one of our hotels there.

Discover all our locations