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Inhouse Reservations Agent


Sweden, Stockholm


Sweden, Stockholm

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Nordic Light Hotel

Nordic Light Hotel är en samtida reflektion av utvald Nordisk design, mat och kultur. Nordic Light Hotel är ett lifestyle hotel där service, design, mat och såväl gäst som personal står i fokus. Vårt läge är en av de bästa mötesplatserna i Stockholm med gångavstånd till restauranger, pendling och turistattraktioner. Vi är progressiva, jämlika och inkluderande. 

 Nordic Light Hotel erbjuder 169 rum samt 15 konferenslokaler och restaurangen Lykke.

Vi är en del av Nordic Hotels & Resorts som i sin tur ägs av Nordic Choice Hotels. Nordic Hotels & Resorts består av en grupp fristående livsstils hotel såsom At Six, HOBO, Amerikalinjen, The Thief, Yasuragi, Villa Copenhagen med flera.


Hotel C Stockholm

På Hotel C Stockholm brinner vi för att skapa service för alla.

Läget är ett av de bästa i Stockholm, ett stenkast från Stockholms central station, med hela den pulserande staden precis utanför vår dörr. Hotel C Stockholm har ett unikt samarbete med ICEHOTEL i Jukkasjäärvi och i hotellet ligger en av stockholms coolaste barer som håller -7 grader året om.

På Hotel C Stockholm är du alltid välkommen med en uppmärksam och kompromisslös gästfrihet.

Vi är stolta över att vara en del av Nordic Hotel & Resorts som ägs av Nordic Choice Hotels; vi består av en grupp fristående livstils hotell som At Six, HOBO, Amerikalinjen, The Thief, Yasuragi med flera.


Inhouse Reservations Agent till Nordic Light Hotel & Hotel C Stockholm

Inhouse Reservations Agent har ansvar för den dagliga back of house arbetet för individuell bokning. Fokus ligger på att säkerställa kvalitén med fokus på gästens resa innan, under och efter vistelsen. Inhouse Reservations Agent ansvarar för båda hotellens administrativa uppgifterna så som mail, telefon, rutiner, delvis ekonomiska frågor mm. Rollen har ett stort säljfokus och förväntas jobba aktivt med merförsäljning. Du rapporterar till vår Director of Sales och är del av vårt säljteam.


  • Övergripande ansvar för individuella bokningen för båda hotellen.
    - Mail, telefon, gästservice, OTA mm, fakturering, krubban, ankomstlista mm
  • Daglig uppföljning av bokningar enligt rutinlista.
  • Uppdatera personalen på rutiner, VIP gäster, Good to Know mm
  • Bokning av leisure grupper upp till 9 rum.
  • Kontakt med VIP gäster.
  • Vara behjälplig i ekonomiska frågor, mot säljavdelning, reception och Hotel Project Coordinator
  • Assistera säljteamet så väl som reception vid hög belastning


  • Du har bakgrund från hotell - antingen receptionen, innesälj-/bokningsavdelning och/eller projektleding.
  • Du är flytande i svenska och engelska
  • Du är noggrann och detaljfokuserad
  • Du tar ansvar för din egen utveckling
  • Du har stort intresse i att säkerställa kvalitet i varje arbetsuppgift

Tjänsten är på 100% tillsvidareanställning efter provanställning  om 6 månader. Fast månadslön efter ö.k och utifrån kollektivavtal.

Tjänsten är främst schemalagd måndag till fredag 8-16:30 men kan ändras efter beläggning, VIP grupper etc.

Tjänsten kan komma att tillsättas innan sista ansökningsdag så vänta inte med din ansökan!


Vid frågor kontakta Hotellchef för Nordic Light Hotel - Sara Ståhl



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What’s in it for you?

As part of of Strawberry, you will get the best employee benefits of the industry.

A culture to cherish

A culture to cherish

Our people always make guests their top priority! Our warm and welcoming atmosphere creates the right setting for you to flourish and work your magic. You will get the freedom you need to perform your tasks and solve problems as they arise in the best way you see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle. How do we achieve all this you may wonder? We believe it’s down to the fact that we’re a diverse crowd full of energy, courage and enthusiasm. That’s how we create extraordinary experiences every single day!

A culture to cherish

Job security for peace of mind

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind

Room to grow

Room to grow

With more than 200 hotels across the Nordics, we offer you endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a culture of learning for professional development. Ready to take your next career leap within the company? We applaud you and will help you achieve this! An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow

Explore more

Explore more

We encourage you to get out and explore all that life has to offer! So, we always give numerous discounts to you and your friends and family at our hotels, bars and restaurants. As part of Strawberry, you get four FREE nights at our hotels each year* To remind you just how important you are, we’ll always do our best to offer you an upgrade! And on top of that, we’ve also partnered with other companies to give you sweet deals on air travel, charter holidays, car rental and lots more. 

*If you are employed on a contract for at least 20% of full-time working hours.

Explore more

Open mind, open hearts

Open mind, open hearts

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts

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All over the Nordics & Baltics

Be it a vibrant city, a tranquil island or a charming little town in the mountains, you’ll probably find one of our hotels there.

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