Location
Sweden, Örebro
Vi på Clarion Hotel Örebro, centralt beläget på Kungsgatan, söker en engagerad receptionist på 70% för att ta hand om våra gäster på bästa sätt. Med 136 rum, konferensfaciliteter och egen restaurang är vi ett internationellt fullservicehotell ägt av HKC Hotels, med verksamheter runtom i Sverige, inklusive Hotell Kung Carl i Stockholm, Hotel Noble House i Malmö, Åby Hotell i Göteborg, Hus57 i Ängelholm och Hotell Hudik i Hudiksvall.
Arbetsuppgifter:
Gästservice i fokus med in- och utcheckning, telefonhantering, e-postkorrespondens, bokningar och fakturering.
Noggrann uppföljning av policys, rutiner och checklistor.
Att vara tillgänglig för gästernas frågor och önskemål före, under och efter deras vistelse.
Aktiv försäljning av produkter i receptionen med viss barförsäljning under överenskomna tider.
Underhåll av ordning och reda i receptionen och lobbyområdet.
Flexibilitet att stödja andra avdelningar och aktivt delta i avdelnings- och informationsmöten.
Krav:
Erfarenhet från hotellreception och kunskap i hotellbokningssystem, MEWS-erfarenhet är meriterande.
Flytande svenska och god engelska i både tal och skrift.
Ålder över 20 år för att möta lagliga krav för vissa arbetsuppgifter.
Vi söker dig som är en utmärkt kommunikatör, noggrann och ordningssam. Du bör vara en positiv person som tycker att service är både viktigt och roligt. Vi värdesätter arbetsglädje och samarbete bland våra medarbetare.
Ansökningar granskas löpande och tjänsten kan tillsättas innan sista ansökningsdatum den 1 mars 2024. Vid eventuella frågor vänligen kontakta oss via e-post på natalie.norberg@strawberry.se
Varmt välkommen med din ansökan!
About Clarion Hotel: Clarion Hotel® is not just a hotel chain; it's an immersive experience that combines Scandinavian hospitality with a touch of premium. Our team members are not merely employees; they are an integral part of the Clarion experience. We pride ourselves on delivering on personality, passion, and we always strive for perfection. Join us in shaping the future of hospitality!
Clarion Hotel® is part of Strawberry.
As part of of Strawberry, you will get the best employee benefits of the industry.
Our people always make guests their top priority! Our warm and welcoming atmosphere creates the right setting for you to flourish and work your magic. You will get the freedom you need to perform your tasks and solve problems as they arise in the best way you see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle. How do we achieve all this you may wonder? We believe it’s down to the fact that we’re a diverse crowd full of energy, courage and enthusiasm. That’s how we create extraordinary experiences every single day!
When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.
With more than 200 hotels across the Nordics, we offer you endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a culture of learning for professional development. Ready to take your next career leap within the company? We applaud you and will help you achieve this! An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!
We encourage you to get out and explore all that life has to offer! So, we always give numerous discounts to you and your friends and family at our hotels, bars and restaurants. As part of Strawberry, you get four FREE nights at our hotels each year* To remind you just how important you are, we’ll always do our best to offer you an upgrade! And on top of that, we’ve also partnered with other companies to give you sweet deals on air travel, charter holidays, car rental and lots more.
*If you are employed on a contract for at least 20% of full-time working hours.
Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.
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Be it a vibrant city, a tranquil island or a charming little town in the mountains, you’ll probably find one of our hotels there.
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