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Welcome Office Agent 100%

Location

Norway, Oslo

Location

Norway, Oslo

Apply by

2024-08-08

Welcome Office Agent 100%

 

Vi har en klar målsetting om at Clarion Hotel Oslo skal ha det mest engasjerte personalet og den sterkeste vinnerkulturen i bransjen. Vi søker derfor kreative og personlige talenter fylt med passion, og som kan levere service utover det vanlige.

 

Om Clarion Hotel Oslo:

Clarion Hotel Oslo kan virkelig skryte av sin unike beliggenhet. Hotellet ligger i det som er Oslos nyeste og attraktive bydel, Bjørvika. Som nabo til Operaen og det nye Munchmuseet, like ved Barcode og gangavstand til knutepunktet Oslo S, kommer du ikke nærmere byen enn her.

På Clarion Hotel Oslo står stemningen, kunst og kultur alltid i fokus. Dette er byens nye galleri, med en permanent kunstsamling også i innredningen tar kunsten plass. 

Her finnes det 255 rom, lekre suiter og konferansekapasitet for hele 1200 personer spredt utover 1500 kvadratmeter, vi tilbyr også et moderne og velutstyrt treningsrom på hotellet.

 

Følgende oppgaver inngår i stillingen:

  • Påse at gjestene alltid blir ivaretatt gjennom ypperlig service og høyt kompetansenivå. 
  • Resepsjonsarbeid som inn- og utsjekk, svare på telefoner, ta imot bookinger, forberede ankomstlister, fakturering m.m.  
  • Være behjelpelig med gjestene både under og etter oppholdet.   
  • Administrere bookinger via mail og telefon.
  • Salg av de produkter som finnes i resepsjonen. 
  • Aktivt mersalg. 
  • Sørge for at sjekklister blir fulgt opp.
  • Stillingen innebærer skiftarbeid og helgejobbing. 
  • Påse at resepsjonsområdet og lobby ser ordentlig ut i henhold til gitte instruksjoner. 
  • Sørge for å være oppdatert og kjent med hotellets brann- og sikkerhetsrutiner.
  • Aktivt bruk av hotellets kvalitetssystem.
  • Aktivt bruk av hotellets kundeoppfølgingssystem, Loopon.
  • Sørge for å være uniformert i henhold til gitte krav.
  • Sørge for et godt arbeidsmiljø der alle stiller opp for hverandre. 
  • Behandle gjester og kollegaer med respekt.
  • Øvrige arbeidsoppgaver som kommer fra nærmeste leder

 

Hvem ser vi etter?

Du har en genuin lidenskap og drivkraft for å skape unike service opplevelser og har evnen til å forstå og løse komplekse oppgaver effektivt. Du har en iboende nysgjerrighet og interesse for hotell og reiseliv, og kjenner ditt Oslo med alt fra de klassiske turistattraksjoner til de skjulte perler. Hver dag er helt ulik en annen, og du trives med å ha mange baller i luften samtidig, da dagene kan være hektiske. Stillingen krever at du er selvstendig, men også liker å jobbe i et sterkt team. Det er positivt om du har kunnskap innen bookingsystemet Mews, men ikke et krav. Du behersker både norsk og engelsk (muntlig og skriftlig). 

 

Hvorfor skal du jobbe hos oss? 

Clarion Hotel Oslo har et mangfoldig, inspirerende og nyskapende arbeidsmiljø med dedikerte mennesker hvor vi kontinuerlig jobber med å sammen videreutvikle vårt hotell produkt samtidig som vi har fokus på personlig utvikling. Sammen går vi hver dag for vårt mål om å skape unike gjeste opplevelser levert med høyt servicenivå i tråd med våre verdier i Strawberry; energi, mot og begeistring. Som ansatt ved Clarion Hotel Oslo får du også ta del i våre Super Colleague fordeler med ekstra gode priser på hoteller, reiser og restauranter. Med over 200 hoteller i porteføljen til Stawberry finnes det også gode karrieremuligheter videre. 

 

Merk at vi vurderer kandidater fortløpende, så ikke vent med å søke! 

About Clarion Hotel: Clarion Hotel® is not just a hotel chain; it's an immersive experience that combines Scandinavian hospitality with a touch of premium. Our team members are not merely employees; they are an integral part of the Clarion experience. We pride ourselves on delivering on personality, passion, and we always strive for perfection. Join us in shaping the future of hospitality!

Clarion Hotel® is part of Strawberry.

What’s in it for you?

As part of of Strawberry, you will get the best employee benefits of the industry.

A culture to cherish

A culture to cherish

Our people always make guests their top priority! Our warm and welcoming atmosphere creates the right setting for you to flourish and work your magic. You will get the freedom you need to perform your tasks and solve problems as they arise in the best way you see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle. How do we achieve all this you may wonder? We believe it’s down to the fact that we’re a diverse crowd full of energy, courage and enthusiasm. That’s how we create extraordinary experiences every single day!

A culture to cherish

Job security for peace of mind

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind

Room to grow

Room to grow

With more than 200 hotels across the Nordics, we offer you endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a culture of learning for professional development. Ready to take your next career leap within the company? We applaud you and will help you achieve this! An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow

Explore more

Explore more

We encourage you to get out and explore all that life has to offer! So, we always give numerous discounts to you and your friends and family at our hotels, bars and restaurants. As part of Strawberry, you get four FREE nights at our hotels each year* To remind you just how important you are, we’ll always do our best to offer you an upgrade! And on top of that, we’ve also partnered with other companies to give you sweet deals on air travel, charter holidays, car rental and lots more. 

*If you are employed on a contract for at least 20% of full-time working hours.

Explore more

Open mind, open hearts

Open mind, open hearts

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts

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Be it a vibrant city, a tranquil island or a charming little town in the mountains, you’ll probably find one of our hotels there.

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