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Welcome Office Agent - 20%-stilling

Location

Norway, Stavanger

Location

Norway, Stavanger

Apply by

2024-08-04

Har du lyst til å jobbe i den mest kreative og stadig voksende hotellkjeden i Nord-Europa? Er du en person som liker utfordringer og strever etter noe unikt? 

Vi søker nå en ny Welcome Office Agent til vår resepsjon på Clarion Hotel Energy!

Som Welcome Office Agent på Clarion Hotel Energy er man del av det fantastiske teamet på resepsjonen; the Welcome Office. Man er den søm ønsker gjestene sofistikert "velkommen" ved innsjekk, og et varmt "velkommen tilbake" ved utsjekk.

Clarion Hotel Energy - som er en del av Strawberrys hotellportefølje - er det største hotellet i Stavanger regionen med sine 400 rom og har kongress, konferanse og møte kapasitet for 1 300 til 2 personer! 
Hotellet ligger unikt til mellom idylliske Stokkavannet og Dnb Arena, bare en kort kjøretur fra Stavanger sentrum. 
Og det er ikke bare plasseringen av Clarion Hotel Energy som er unik; hotellet er tegnet av det internasjonalt anerkjente arkitektkontoret Snøhetta. Hotellet er et imponerende syn, inspirert av Preikestolens karakteristiske form og dekket med aluminiumsplater som henviser til Stavanger’s hermetikk tradisjon. 

Clarion Hotel Energy har et mangfoldig, inspirerende og nyskapende arbeidsmiljø med dedikerte mennesker hvor vi kontinuerlig jobber med å sammen videreutvikle vårt hotellprodukt samtidig som vi har fokus på personlig utvikling. Sammen går vi hver dag for vårt mål om å skape unike gjeste opplevelser levert med høyt servicenivå i tråd med våre verdier i Strawberry; energi, mot og begeistring.

Som ansatt ved Clarion Hotel Energy får du tilgang til Strawberrys svært gode ansattfordeler, samt gode muligheter for karriereutvikling.

 

Arbeidsoppgaver

  • Gjennom fantastisk service skal du sikre at gjestene alltid blir tatt vare på, både før, under og etter oppholdet.
  • Daglig resepsjonsarbeid; innsjekking og utsjekking, håndtering av bookinger.
  • Sørge for at resepsjons- og lobbyområdet til enhver tid ser pent og presentabelt ut.
  • Være oppdatert på hotellets rutiner i forhold til brann og sikkerhet.
  • Besvare henvendelser via telefon og mail.
  • Administrativt arbeid som fakturering, forskuddsbetalinger, gjennomgang av bookinger.
  • Salg av produkter på vår lobbyshop.
  • Bidra til aktivt mersalg av våre produkter og tjenester.
  • Samhandle med kolleger for å sørge for at hotellet i helhet leverer på sitt beste.
  • Være oppdatert på Strawberry og Clarion sine merkevarer.
  • Forefallende oppgaver.
  • Rapportere til Welcome Office Manager.

    Øvrig:
  • Stillingen er skiftarbeid og det må regnes med å jobbe både ukedager og helger, samt dagtid og kveldstid. Forespørsel om arbeid på natt kan forekomme.
  • Stillingen innebærer uniformskrav. Hotellet står for uniform.
  • Stillingen er fast 20% med mulighet for ekstra vakter i perioder det er behov.

 

Hvem vi ser etter

  • Du må være energisk, ha mot og være entusiastisk.
  • Du er sosial og trives blant mennesker.
  • Du trives med varierte arbeidsdager
  • Du håndterer stress og høyt arbeidstempo på en god måte.
  • Du har lidenskap for å yte god service.
  • Du drives av salg og gode resultater.
  • Du har gode datakunnskaper.
  • Du behersker norsk og engelsk flytende, både skriftlig og muntlig. Øvrige språk er en bonus.
  • Du kan jobbe selvstendig i en hverdag hvor man samarbeide med kolleger på både egen og øvrige avdelinger.
  • Du er over 20 år.

 

Er dette drømmejobben for deg? Send oss din søknad i dag!

Intervjuer vil utføres i starten av august.

About Clarion Hotel: Clarion Hotel® is not just a hotel chain; it's an immersive experience that combines Scandinavian hospitality with a touch of premium. Our team members are not merely employees; they are an integral part of the Clarion experience. We pride ourselves on delivering on personality, passion, and we always strive for perfection. Join us in shaping the future of hospitality!

Clarion Hotel® is part of Strawberry.

What’s in it for you?

As part of of Strawberry, you will get the best employee benefits of the industry.

A culture to cherish

A culture to cherish

Our people always make guests their top priority! Our warm and welcoming atmosphere creates the right setting for you to flourish and work your magic. You will get the freedom you need to perform your tasks and solve problems as they arise in the best way you see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle. How do we achieve all this you may wonder? We believe it’s down to the fact that we’re a diverse crowd full of energy, courage and enthusiasm. That’s how we create extraordinary experiences every single day!

A culture to cherish

Job security for peace of mind

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind

Room to grow

Room to grow

With more than 200 hotels across the Nordics, we offer you endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a culture of learning for professional development. Ready to take your next career leap within the company? We applaud you and will help you achieve this! An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow

Explore more

Explore more

We encourage you to get out and explore all that life has to offer! So, we always give numerous discounts to you and your friends and family at our hotels, bars and restaurants. As part of Strawberry, you get four FREE nights at our hotels each year* To remind you just how important you are, we’ll always do our best to offer you an upgrade! And on top of that, we’ve also partnered with other companies to give you sweet deals on air travel, charter holidays, car rental and lots more. 

*If you are employed on a contract for at least 20% of full-time working hours.

Explore more

Open mind, open hearts

Open mind, open hearts

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts

Apply

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All over the Nordics & Baltics

Be it a vibrant city, a tranquil island or a charming little town in the mountains, you’ll probably find one of our hotels there.

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