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Receptionist (Guest Service Agent)

Location

Sweden, Strömstad

Location

Sweden, Strömstad

Receptionist (Guest Service Agent)

 Vi söker dig som vill vara med på vår spännande resa. Vår ambition är att ha de mest passionerade och engagerade medarbetarna i branschen!

Som Guest Service Agent  är du en viktig del i att skapa en unik och oförglömlig upplevelse för hotellets gäster.  Det är i receptionen våra gäster får sitt första intryck och dit de vänder sig med stort och smått.

Du har en unik förmåga att se varje gäst, en positiv och problemlösande inställning, smittande energi, mod att våga fråga, gillar att synas, tar egna initiativ och alltid har koll på läget.

Du är en teamplayer men kan även arbeta bra självständigt, du är ansvarsfull och drivs av gott samarbete mellan dig och dina kollegor och har insikten att ta fullt ägandeskap inte bara för ditt område, utan för gästens helhetsupplevelse.

Tjänsten innebär arbete under dag, kväll och helger.

Tjänsten är deltidsarbete men möjlighet till heltid finns.

(Preliminärt startdatum i augusti, annars kan det avtalas i förväg)


I tjänsten ingår b la arbetsuppgifter såsom: 

  • Hålla högsta service- och kompetensnivå och skapa en oförglömlig helhetsupplevelse för hotellets gäster.
  • Traditionellt receptionsarbete såsom att checka in och ut gäster, telefon/chat och mejlhantering, ta emot bokningar, förbereda ankomstlista, följa checklista, fakturering med mera.
  • Vara hotellets gäster behjälpliga med frågor och önskemål före, under och efter deras vistelse.
  • Engagerad i merförsäljning och att avdelningens mål uppnås.
  • Ansvar för att löpande följa upp gästnöjdhet.
  • Ansvarar för att hålla receptionsområdet välkomnande och i bästa skick efter givna instruktioner.
  • Att ett gott arbetsklimat råder där alla ställer upp för varandra.
  • Koordinera med övriga avdelningar för att möta gästens önskemål.

 

Sista ansökningsdag: 2024-09-30

Rekrytering kommer ske löpande därav kan tjänsten tillsättas innan sista ansökningsdag. 

Enjoy the good life!
 
10 meter från havskanten, här på den vackra Bohuslänska Rivieran, upplever du Resorten. Med modern och internationell  touch, en lovely och lively attityd och grannar som Kosterhavet och magiska Kosteröarna, naturreservatet Nötholmen och en 18-håls golfbana boostar vi dig, din familj, dina vänner och kollegor med en resort lifestyle fylld med feelgood, livsnjutning och den allra skönaste viben.
 
Feel The Vibe - umgås, upplev och livsnjut. Du är alltid varmt välkommen till oss på Strömstad Spa & Resort!
 
Vill du bli en del i vårt härliga Resorten-team? Vi ser fram emot din ansökan!

 

What’s in it for you?

As part of of Strawberry, you will get the best employee benefits of the industry.

A culture to cherish

A culture to cherish

Our people always make guests their top priority! Our warm and welcoming atmosphere creates the right setting for you to flourish and work your magic. You will get the freedom you need to perform your tasks and solve problems as they arise in the best way you see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle. How do we achieve all this you may wonder? We believe it’s down to the fact that we’re a diverse crowd full of energy, courage and enthusiasm. That’s how we create extraordinary experiences every single day!

A culture to cherish

Job security for peace of mind

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind

Room to grow

Room to grow

With more than 200 hotels across the Nordics, we offer you endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a culture of learning for professional development. Ready to take your next career leap within the company? We applaud you and will help you achieve this! An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow

Explore more

Explore more

We encourage you to get out and explore all that life has to offer! So, we always give numerous discounts to you and your friends and family at our hotels, bars and restaurants. As part of Strawberry, you get four FREE nights at our hotels each year* To remind you just how important you are, we’ll always do our best to offer you an upgrade! And on top of that, we’ve also partnered with other companies to give you sweet deals on air travel, charter holidays, car rental and lots more. 

*If you are employed on a contract for at least 20% of full-time working hours.

Explore more

Open mind, open hearts

Open mind, open hearts

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts

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