Head Waiter
Are you ready to drive excellence in our daytime dining operations through passionate leadership?
At Clarion Hotel Copenhagen Airport, we offer more than world-class hospitality; we foster a dynamic, community-driven culture dedicated to enriching the lives of both our guests and our team. Powered by top-tier talent and an industry-leading culture, our team leverages creativity, energy, and personalized service to deliver exceptional experiences.
If you possess the leadership vision, drive, and operational acumen to inspire a team and consistently achieve outstanding results, then this is the perfect role for you!
Curious to know more about the role?
As Head Waiter (Breakfast & Lunch), you will serve as the operational anchor for our daytime dining services. You set the benchmark for service quality, establishing a warm, professional atmosphere that ensures every guest experience is seamless and memorable.
Beyond guest-facing execution, you will play a critical role in driving operational excellence and quality assurance. Working in close partnership with the broader Food & Beverage leadership team, you will streamline daily workflows, maintain a structured working environment, and take full accountability for departmental Key Performance Indicators (KPIs). You will balance a keen attention to detail with strategic oversight of service standards, financial goals, and team performance.
Operational Flexibility Note: Specific duties, scheduling, and responsibilities are aligned with dynamic business needs and may evolve within the framework of applicable collective agreements.
Key Responsibilities
Leadership & Supervision: Lead daily floor operations by coordinating, delegating, and overseeing service tasks to optimize workflow and productivity.
Team Development: Onboard and train new personnel, assign shift duties, and proactively resolve operational bottlenecks during peak service hours.
Guest & Kitchen Liaison: Serve as the primary point of contact for guests by managing seating, service floor flow, and dietary requirements while collaborating closely with the rest of the F&B team to maintain seamless service.
Operational Alignment: Participate actively in departmental meetings and stay informed on key hotel updates, ensuring seamless cross-departmental communication.
Performance & Targets: Drive results aligned with our core metrics: Employee engagement, guest satisfaction and Financial Performance.
Brand Ambassadorship: Embody the core values, vision, and corporate social responsibility (WeCare) initiatives of Strawberry.
Culture Champion: Cultivate a structured, respectful, and collaborative work environment that promotes teamwork and accountability.
You will thrive in this role if...
You have previously worked in a similar role
You have an innate ability to see what the guest needs and act proactively. With a positive and solution-oriented approach, you turn every challenge into an opportunity to delight!
You enjoy working in a structured and efficient manner, even when it is early and the pace is high. You keep a cool head and deliver with precision
You lead the way with vision and purpose, and fuel potential by maximizing individual strengths to help others reach their full potential.
You own it by making decisions with the company's best interests in mind, setting clear goals, and holding yourself and others accountable for achieving results.
Why We Offer
An active and dynamic working environment where no two days are the same.
Opportunities for career development and growth within the Strawberry group.
Staff discounts and friends & family rates at our 200+ hotels.
Four free hotel nights every year.
25% discount on food & beverages at all our restaurants and bars.
Sweet deals on experiences, travels, retail and lots more!
This is a full-time position with early morning hours and weekend shifts on a flexible and rotating schedule.
The application deadline is on the 14th of August 2026. Selection and interviews will take place continuously, which means that the position may be filled before the application deadline. Therefore, please submit your application as soon as possible.
About Strawberry
Strawberry is no ordinary hospitality company - we are a rebel with a warm and welcoming heart. Strawberry is a gateway to a world of more than 240 hotels, 120 restaurants and 20 spas, where we offer a wealth of memorable experiences. Our core values at Strawberry are energy, courage and enthusiasm. Our team of 20,000 talented employees, from more than 166 countries, is the foundation of our strength.
About Clarion Hotel: Clarion Hotel® is not just a hotel chain; it's an immersive experience that combines Scandinavian hospitality with a touch of premium. Our team members are not merely employees; they are an integral part of the Clarion experience. We pride ourselves on delivering on personality, passion, and we always strive for perfection. Join us in shaping the future of hospitality!
Clarion Hotel® is part of Strawberry.
Apply
Choose your fields of interest
What’s in it for you?
As part of of Strawberry, you will get the best employee benefits of the industry.
A culture to cherish
Our people always make guests their top priority! Our warm and welcoming atmosphere creates the right setting for you to flourish and work your magic. You will get the freedom you need to perform your tasks and solve problems as they arise in the best way you see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle. How do we achieve all this you may wonder? We believe it’s down to the fact that we’re a diverse crowd full of energy, courage and enthusiasm. That’s how we create extraordinary experiences every single day!
A culture to cherish
Job security for peace of mind
When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.
Job security for peace of mind
Room to grow
With more than 200 hotels across the Nordics, we offer you endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a culture of learning for professional development. Ready to take your next career leap within the company? We applaud you and will help you achieve this! An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!
Room to grow
Explore more
We encourage you to get out and explore all that life has to offer! So, we always give numerous discounts to you and your friends and family at our hotels, bars and restaurants. As part of Strawberry, you get four FREE nights at our hotels each year* To remind you just how important you are, we’ll always do our best to offer you an upgrade! And on top of that, we’ve also partnered with other companies to give you sweet deals on air travel, charter holidays, car rental and lots more.
*If you are employed on a contract for at least 20% of full-time working hours.
Explore more
Open mind, open hearts
Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.
Open mind, open hearts
All over the Nordics & Baltics
Be it a vibrant city, a tranquil island or a charming little town in the mountains, you’ll probably find one of our hotels there.