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Reservations Agent på Norges mest pulserende hotell

Location

Norway, Oslo

Location

Norway, Oslo

Apply by

2022-08-21

COME ROCK OUR WELCOME OFFICE

Midt i hjertet av Oslo troner Clarion Hotel The Hub, Norges og Oslos største og mest innholdsrike hotell, som åpnet med et smell i 2019. Clarion Hotel The Hub er ikke et tradisjonelt hotell, men en arena og møteplass - en Hub - for hele Norden. Fra åpningen til nå har vi allerede hatt hundretusener av gjester på besøk og hatt stor suksess med våre konferanser og ulike bar- og restaurantkonsepter. 

Vil du bli med på å skrive historie på et av Norges mest pulserende hotell? Vi er på jakt etter en strukturert og punktlig person som kan supplere vårt  Welcome Office Team.  Som en deal av teamet vil du  være med å sikre at gjesten får en fantastisk totalopplevelse ved å velge oss både før, under og etter oppholdet. 

Følgende oppgaver inngår i stillingen:

  • Administrere bookinger
  • Ansvaret for hotellets hoved-epost og telefon (sentralbord) 
  • Påse at gjestene alltid blir ivaretatt gjennom ypperlig service og høyt kompetansenivå
  • Bidra med å utvikle kreative service- og salgskonsepter for våre gjester
  • Være behjelpelig med gjestene både før, under oppholdet og etter oppholdet
  • Aktivt mersalg
  • Ansvarlig for å håndtere reklamasjoner på riktig måte
  • fakturering og betalinger
  • Avtalekunder 
  • Ventelistehåndtering
  • Alltid være behjelpelig ved behov overfor gruppe- og konferanse-bookinger. 
  • Betaling og fakturering
  • Stillingen innebærer dag, kveld og noe helgarbeid. 
  • Bistå resepsjon med inn- og utsjekk ved behov. 

Hvem ser vi etter?

Du har erfaring innen bookingsystemet Cenium, og har evnen til å forstå og løse komplekse oppgaver effektivt. Hver dag er helt ulik en annen og du trives med å ha mange baller i luften på en gang, da dagene vil være hektiske.  Stillingen krever at du er selvstendig, men også liker å jobbe i et stort team.  Det er positivt om du er strukturert og liker å forholde deg til sjekklister, langsiktig planlegging og rutiner. Du behersker både norsk og engelsk godt(muntlig og skriftlig). 

Hvorfor skal du jobbe hos oss? 

Dette er en mulighet for deg som har en genuin lidenskap og drivkraft for norsk hotell og reiseliv, og vil være med oss videre å styrke vår posisjon som Norges største hotell og flaggskipet innen Nordic Choice Hotels.  

Clarion Hotel The Hub har et mangfoldig, inspirerende og nyskapende arbeidsmiljø med dedikerte mennesker hvor vi kontinuerlig jobber med utvikling på ulike områder som for eks. kommunikasjon og motivasjon. Sammen med vårt team vil du få lære hvordan vi leverer unike service- og gjesteopplevelser i tråd med våre verdier i Nordic Choice Hotels; energi, mot og begeistring. Med over 200 hoteller i porteføljen til NCH finnes det også gode karrieremuligheter videre. 

Tiltredelse etter avtale. 

 

Spørsmål kan rettes til  tonje.godager@choice.no

Les mer om Clarion Hotel The Hub: www.choice.no/clarion/thehub/ | Facebook: www.facebook.com/clarionthehub

About Clarion Hotel: Clarion Hotel® is not just a hotel chain; it's an immersive experience that combines Scandinavian hospitality with a touch of premium. Our team members are not merely employees; they are an integral part of the Clarion experience. We pride ourselves on delivering on personality, passion, and we always strive for perfection. Join us in shaping the future of hospitality!

Clarion Hotel® is part of Strawberry.

What’s in it for you?

As part of of Strawberry, you will get the best employee benefits of the industry.

A culture to cherish

A culture to cherish

Our people always make guests their top priority! Our warm and welcoming atmosphere creates the right setting for you to flourish and work your magic. You will get the freedom you need to perform your tasks and solve problems as they arise in the best way you see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle. How do we achieve all this you may wonder? We believe it’s down to the fact that we’re a diverse crowd full of energy, courage and enthusiasm. That’s how we create extraordinary experiences every single day!

A culture to cherish

Job security for peace of mind

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind

Room to grow

Room to grow

With more than 200 hotels across the Nordics, we offer you endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a culture of learning for professional development. Ready to take your next career leap within the company? We applaud you and will help you achieve this! An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow

Explore more

Explore more

We encourage you to get out and explore all that life has to offer! So, we always give numerous discounts to you and your friends and family at our hotels, bars and restaurants. As part of Strawberry, you get four FREE nights at our hotels each year* To remind you just how important you are, we’ll always do our best to offer you an upgrade! And on top of that, we’ve also partnered with other companies to give you sweet deals on air travel, charter holidays, car rental and lots more. 

*If you are employed on a contract for at least 20% of full-time working hours.

Explore more

Open mind, open hearts

Open mind, open hearts

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts

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