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Front Desk Supervisor

Location

Norway, Nordland

Location

Norway, Nordland

Apply by

2022-11-23

Vi bygger Vesterålens største hotell på Stokmarknes. Hotellet ligger perfekt til i sjøkanten på Stokmarknes, og åpner i Mai 2023! Vil du være med på laget?

Bygget blir to fløyer som er knyttet sammen på bakkeplan, vi skal ha 154 rom, Kurs- og konferanse fasiliteter, treningsrom, restaurant og bar. Hos oss er alle velkommen, både fra fjern og nær.

Som en del av den mest kreative og voksende hotellkjeden i Nord-Europa mener vi at talent kan komme fra hvor som helst.

 

FRONT DESK SUPERVISOR (Reception supervisor)

 

Vi trenger deg som er en operativ resepsjonsleder.

Hva skal du gjøre?

 

Som Front Desk supervisor på hotellet blir du ansvarlig for resepsjonen, servicen som ytes der og da ansatte som jobber der.

Dine arbeidsoppgaver er hovedsakelig:

  • Sikre at gjestene alltid blir godt ivaretatt på en imøtekommende og god måte
  • Lede og motivere reseposjons teamet
  • Svare på gjeste tilbakemeldinger i Loopon
  • Planlegge og bemanne resepsjonen etter behov
  • Økonomisk ansvar for avdelingen
  • I stillingen inngår både arbeid direkte i drift og kontorarbeid
  • Følge opp riktig behandling av bookinger og betalinger

 

Dette er en 100% fast stilling.

Hvem vi ser etter?

 

Vi ser etter deg som er glad i å jobbe med mennesker og har fokus på god service. Det er absolutt en fordel om du har lignende erfaring fra hotell og reiseliv. Du må kunne holde hodet kaldt i utfordrende og hektiske situasjoner, og være løsningsorientert. Kjennskap til relevante data- og bookingsystemer er ønskelig, men riktig serviceinnstilling er absolutt viktigst!

 

Hvorfor skal du jobbe hos oss?

 

På Quality Hotel Richard With ønsker vi å skape en trivelig atmosfære, hvor vi har ting på stell. Like passende for forretningsreisende og møtedeltakere som del lokale gjesten, turisten, julegjesten, storfamilien og kjæresteparet. Vi tilbyr konkurransedyktige betingelser, flotte kolleger og et godt arbeidsmiljø. Velkommen til Nordic Choice familien.



Merk at  vi vurderer kandidater fortløpende så ikke vent med å søke!

Tiltredelse etter avtale.

Det er en grunn til at det er akkurat du som ønsker å jobbe i Strawberry. Du ser muligheter på våre 100 destinasjoner. Du tror du vil passe inn i vårt mangfold blant 18.000 ansatte. Du er spent på våre fantastiske hotellkjeder og du har energi, mot og begeistring så det holder. Vil du vite mer om oss? Vi gleder oss til å høre fra deg!

Quality Hotel™  er en del av Strawberry.

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What’s in it for you?

As part of of Strawberry, you will get the best employee benefits of the industry.

A culture to cherish

A culture to cherish

Our people always make guests their top priority! Our warm and welcoming atmosphere creates the right setting for you to flourish and work your magic. You will get the freedom you need to perform your tasks and solve problems as they arise in the best way you see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle. How do we achieve all this you may wonder? We believe it’s down to the fact that we’re a diverse crowd full of energy, courage and enthusiasm. That’s how we create extraordinary experiences every single day!

A culture to cherish

Job security for peace of mind

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind

Room to grow

Room to grow

With more than 200 hotels across the Nordics, we offer you endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a culture of learning for professional development. Ready to take your next career leap within the company? We applaud you and will help you achieve this! An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow

Explore more

Explore more

We encourage you to get out and explore all that life has to offer! So, we always give numerous discounts to you and your friends and family at our hotels, bars and restaurants. As part of Strawberry, you get four FREE nights at our hotels each year* To remind you just how important you are, we’ll always do our best to offer you an upgrade! And on top of that, we’ve also partnered with other companies to give you sweet deals on air travel, charter holidays, car rental and lots more. 

*If you are employed on a contract for at least 20% of full-time working hours.

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Open mind, open hearts

Open mind, open hearts

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts

Life at Strawberry

Unlocking the true potential of your data

With data seemingly all around us, it’s easy to find it impossible to know where to start. When the COVID-19 pandemic hit, most organisations underwent a huge digital transformation. Many actually began expediting their product development in the digital space by three to four years. Technology ...
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Great results for our chef apprentices at ASKO Norgescup!

The annual ASKO Norgescup for chef and waiter apprentices was arranged in Stavanger, Norway the 3-5th of February. This year our apprentices from Quality Hotel Skjærgården and Quality Hotel Tønsberg participated with great results! Mathias S. Jerstad and Edward Kalsund from Quality Hotel™ with ...
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The idea of Hackday

After the pandemic, we gave our Hackday a new look and the response at the office has far exceeded our expectations. Our hackathon begins with some mingling. We spend time together discussing different ways in which we can improve the digital customer experience within Strawberry and the ...
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The power behind diversity

At Strawberry and eBerry by Strawberry, we seek to create a workplace that allows people to grow and develop over time. A study led by Accenture and Girls Who Code showed that half of women abandon technology careers by the time they reach 35 years of age. Moreover, women are leaving tech roles ...
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Diwali celebration at our Head Office in Stockholm

On 25 October 2022, everyone at the Swedish Head Office was invited to join in on a Diwali celebration. Our Indian colleagues provided some cultural storytelling and delicious Indian cuisine! During the event, candles were placed around the atrium. Priya Avanoorkar, who helped organise the day, ...
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Improvements for our customers with Add Ons

We had a chat with our wonderful Product Manager Vaniah Elmström to hear about her leading role in improving our guests’ customer experience, by giving them the option to select Add Ons to be included in their room bookings. Guests can add products and experiences to their booking prior to ...
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All over the Nordics & Baltics

Be it a vibrant city, a tranquil island or a charming little town in the mountains, you’ll probably find one of our hotels there.

Discover all our locations