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Reservation Agent - Sommarvikariat vecka 25-32

Location

Sweden, Örebro

Location

Sweden, Örebro

Apply by

2024-04-20

Vi på Clarion Hotel Örebro, centralt beläget på Kungsgatan, söker en engagerad reservation agent för att ta hand om våra gäster och bokningar på bästa sätt. Med 136 rum, konferensfaciliteter och egen restaurang är vi ett internationellt fullservicehotell ägt av HKC Hotels, med verksamheter runtom i Sverige, inklusive Hotell Kung Carl i Stockholm, Hotel Noble House i Malmö, Åby Hotell i Göteborg, Hus57 i Ängelholm och Hotell Hudik i Hudiksvall.

Om vad tjänsten innefattar:

  • Hantering av bokningar, gruppbokningar, konferensbokningar och prisförfrågningar via telefon och mail.
  • Samarbeta nära med restaurangen för att säkerställa en hög servicekvalitet på grupper och konferenser som har bokat förtäring.
  • Inmatning av korrekt information i hotellsystemet.
  • Säkerställa att alla bokningar är kvalitetssäkrade och att gästernas behov tillgodoses.
  • Övervaka ankomstlistor och hantera no-show och sena avbokningar.
  • Assistera gästerna med frågor och önskemål före, under och efter deras vistelse.
  • Hantera telefonväxeln och assistera receptionspersonalen vid behov.

Krav och kvalifikationer:

  • Stark kundfokus och förmåga att leverera enastående service.
  • God kommunikationsförmåga och förmåga att arbeta i en snabb och ibland hektisk miljö.
  • Grundläggande datorkunskaper och förmåga att lära sig nya system.
  • Flexibilitet att arbeta skift, inklusive kvällar, helger och högtider.
  • Erfarenhet inom hotellbranschen eller liknande serviceområden är meriterande.
  • Erfarenhet av Mews/Event Temple
  • Att du kan svenska flytande och engelska i tal och skrift är ett krav. 

Om du är redo att ta dig an denna spännande roll och bli en del av vårt dedikerade team under sommaren, skicka in din ansökan redan idag!

OBS: Tjänsten är på 80% och kommer att vara tillgänglig mellan vecka 25-32. Ett krav är att du kan arbeta alla dessa veckor.

Ansökningar granskas löpande och tjänsten kan tillsättas innan sista ansökningsdatum den 20 april 2024. Vid eventuella frågor vänligen kontakta oss via e-post på natalie.norberg@strawberry.se

Varmt välkommen med din ansökan!

About Clarion Hotel: Clarion Hotel® is not just a hotel chain; it's an immersive experience that combines Scandinavian hospitality with a touch of premium. Our team members are not merely employees; they are an integral part of the Clarion experience. We pride ourselves on delivering on personality, passion, and we always strive for perfection. Join us in shaping the future of hospitality!

Clarion Hotel® is part of Strawberry.

What’s in it for you?

As part of of Strawberry, you will get the best employee benefits of the industry.

A culture to cherish

A culture to cherish

Our people always make guests their top priority! Our warm and welcoming atmosphere creates the right setting for you to flourish and work your magic. You will get the freedom you need to perform your tasks and solve problems as they arise in the best way you see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle. How do we achieve all this you may wonder? We believe it’s down to the fact that we’re a diverse crowd full of energy, courage and enthusiasm. That’s how we create extraordinary experiences every single day!

A culture to cherish

Job security for peace of mind

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Job security for peace of mind

Room to grow

Room to grow

With more than 200 hotels across the Nordics, we offer you endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a culture of learning for professional development. Ready to take your next career leap within the company? We applaud you and will help you achieve this! An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Room to grow

Explore more

Explore more

We encourage you to get out and explore all that life has to offer! So, we always give numerous discounts to you and your friends and family at our hotels, bars and restaurants. As part of Strawberry, you get four FREE nights at our hotels each year* To remind you just how important you are, we’ll always do our best to offer you an upgrade! And on top of that, we’ve also partnered with other companies to give you sweet deals on air travel, charter holidays, car rental and lots more. 

*If you are employed on a contract for at least 20% of full-time working hours.

Explore more

Open mind, open hearts

Open mind, open hearts

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

Open mind, open hearts

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All over the Nordics & Baltics

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