Assistant Meeting & Event Manager - Clarion Hotel Helsinki Airport

In June 2024, we proudly opened the doors to two extraordinary hotels located side by side at the Helsinki-Vantaa Airport, with direct indoor access to the terminal and train station. This hotel complex is the largest in Finland: Clarion Hotel Helsinki Airport boasts 505 rooms, extensive meeting facilities, a rooftop restaurant, and a spa, while Comfort Hotel Helsinki Airport offers 211 rooms. Our congress center can accommodate events ranging from intimate meetings to gatherings of up to 1000 participants, with meeting spaces from the top floor view to the welcoming and spacious basement level.

We are seeking a dedicated Assistant Meeting & Event Manager for Clarion Hotel Helsinki Airport to work closely with our Meeting and Event Manager, serving as their “right hand” and helping us maintain our high standards while exceeding our guests' expectations. We are looking for an enthusiastic and well experienced person to oversee the planning, coordination, and execution of meetings and events at our hotel. The position involves work during the day, evening and weekends. The ideal candidate has a keen eye for detail, exceptional organizational skills, and a passion for delivering outstanding service.

Key Responsibilities:

• Strong operational role: Overseeing daily operations running smoothly and according to guest orders and hotel standards. This role is operational and the main part of the work takes place together with the meeting and event team in the business. 
• Staffing and Coordination: Manage all aspects of event planning and execution in a hotel environment, including corporate meetings, conferences, and banquets. You are responsible for shift planning. You will look at our events weeks and months in advance and plan staffing on a weekly basis according to our efficiency goals. You will ensure our Meeting and Event staff is in the right place at the right time.
• Client Relations: Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction. Responsibility for additional sales within the department.
• Team Leadership: Supervise and motivate the Meeting & Event team, ensuring efficient and effective service delivery.
• Budget Management: Ensuring cost-effectiveness while maintaining high-quality standards.
• Problem-Solving: Quickly and effectively resolve any issues or challenges that arise during meetings and events.
• Compliance: Ensure all events comply with health, safety, and hotel regulations.
• Feedback: Collect and analyze feedback from clients and guests to continuously improve our event services.

Qualifications:

• Proven experience in event planning and coordination, preferably in a larger hotel or hospitality environment.
• Five years of managerial experience working with big events.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Exceptional organizational and multitasking skills.
• Ability to work under pressure and handle multiple things simultaneously.
• Flexible schedule, including availability to work evenings and weekends as needed.
• Professional level of Finnish and English preferred

What we offer:

• Full-time position
• Competitive salary based on experience in the field
• Opportunities for professional growth and development
• A supportive and vibrant work environment in a brand new hotel
• Benefits and employee discounts on Strawberry services and amenities

For any inquiries regarding this position, please contact Meeting & Event Manager Katja Siiki (tel. +358 40 705 7608) on Monday, August 5th, between 2 PM and 4 PM (EEST).

Join us at Strawberry and help us create memorable experiences for our guests!
Please submit your application by Monday, August 12th, 2024.