Location
Sweden, Stockholm
Strawberry is the industry rebel and one of the largest hotel groups in the Nordic region. We do not believe in a standard hotel that suits everyone. With stylish Clarion Hotel, warm Quality Hotel, urban Comfort Hotel and more than 20 independent hotels, we let the guest choose from the full range of hotel experiences. We base our hotel operations on three equal bottom lines: People, Planet, Profit.
Är du en servicestjärna? Är kombinationen av hotell, support och teknik i en varierad vardag med mycket ansvar, det du söker? Vi söker nu flera service- och supportmedarbetare till Strawberrys Support-team!
Vi Erbjuder
Service & Support (SOS) är SPOC - Single Point of Contact - och skall vara den naturliga och centrala platsen för service- och supportfrågor för alla Strawberry anställda. Vi levererar support till alla våra hotell i Norge, Sverige, Danmark och Finland samt huvudkontoren. Vi jobbar mot gemensamma mål och ständig förbättring. Hos oss kommer du att få arbeta med varierande arbetsuppgifter inom flera olika support-roller, tillsammans med ett sammansvetsat, dynamiskt support-team där du får ta mycket eget ansvar. Du blir en del av en arbetsplats där vi förvaltar en bred teknisk plattform där vi hela tiden jobbar tätt med våra kollegor på hotellen. Vi strävar efter att vara en inspirerande arbetsplats som genomsyras av energi, mod och begeistring (EMB) där god service ligger i fokus.
Vi Söker Efter
Vi tror att du är snabblärd och brinner för att ge god service och göra folk nöjda. Kundens behov är ditt rättesnöre och du är ansvarsfull, initiativrik och drivande för att säkerställa att en lösning på deras ärenden kommer fram snarast. Vi söker dig som ser lösningar istället för problem, är självgående och en sann teamplayer. Som person är du positiv, initiativrik och har en stark önskan om att ingå i ett team.
Arbetsuppgifter
Arbetstider
Våra arbetstider är 07.00-19.00 på vardagar, fördelat i olika pass primärt 7.00-15.00, 08.00-16.00 9.00-17.00 och 11.00-19.00. Passen fördelas jämnt inom teamet. Vi har även kväll- och helg support som vår driftspartner hanterar åt oss.
Kvalifikationer Språk
Svenska eller norska flytande
Engelska god
Ansökning
Låter det här som en roll som skulle passa dig? Skicka då både CV och personligt brev till oss.
We are Strawberry. With over 245 hotels, 120 restaurants, 20 spas and more, we create thousands of experiences every day. With urban Comfort Hotel®, warm Quality Hotel™, stylish Clarion Hotel® and cosy Home Hotel and more than 40 unique independent hotels, our guests can pick and choose. Our team of 20,000 passionate individuals from more than 120 countries is what makes us grow! Strawberry is built on our core values: energy, courage and enthusiasm.
As part of of Strawberry, you will get the best employee benefits of the industry.
Our people always make guests their top priority! Our warm and welcoming atmosphere creates the right setting for you to flourish and work your magic. You will get the freedom you need to perform your tasks and solve problems as they arise in the best way you see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle. How do we achieve all this you may wonder? We believe it’s down to the fact that we’re a diverse crowd full of energy, courage and enthusiasm. That’s how we create extraordinary experiences every single day!
When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.
With more than 200 hotels across the Nordics, we offer you endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a culture of learning for professional development. Ready to take your next career leap within the company? We applaud you and will help you achieve this! An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!
We encourage you to get out and explore all that life has to offer! So, we always give numerous discounts to you and your friends and family at our hotels, bars and restaurants. As part of Strawberry, you get four FREE nights at our hotels each year* To remind you just how important you are, we’ll always do our best to offer you an upgrade! And on top of that, we’ve also partnered with other companies to give you sweet deals on air travel, charter holidays, car rental and lots more.
*If you are employed on a contract for at least 20% of full-time working hours.
Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.
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Be it a vibrant city, a tranquil island or a charming little town in the mountains, you’ll probably find one of our hotels there.
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