Location
Denmark, København
Want to be a part of a fantastic adventure?
Villa Copenhagen is a social scene in Copenhagen allowing the past, present and future to come together in an inspiring, playful and authentic ambiance.
We live by our values - Contrast, Conscious Luxury and Happiness. These values form our daily lives at Villa Copenhagen as well as guide us towards our vision of being the best hotel FOR the world.
We are now looking for a Group Specialist to join our reservation team.
Skills & qualifications needed
Previous Experience: Proven background in group reservations, event coordination, or reservations.
Communication: Excellent verbal and written communication skills for liaising with clients and internal teams.
Attention to Detail: Strong accuracy in managing contracts, itineraries, and guest preferences.
Organization: Ability to juggle multiple group bookings and timelines efficiently.
Problem-Solving: Resourceful and proactive in resolving issues and adapting to changing needs.
Collaboration: Team-oriented with a knack for cross-departmental coordination.
Adaptability: Comfortable navigating dynamic group demands and last-minute changes.
You identify with the following
You thrive in a high pressure and dynamic environment ensuring a consistently high level of productivity and operational standards paying particular attention to details. You are a true team player, approachable and have a can-do attitude. You are a Cosmopolitan spirit with a genuine love for Copenhagen and Mother Earth.
Responsibilities
Manage Group Bookings: Handle all incoming group inquiries and reservations via phone, email, and online platforms with precision and care.
Manage Individual Bookings: Handle all incoming inquiries and reservations via phone, email, and online platforms with precision and care for individual guests.
Tailor Group Experiences: Customize group itineraries and packages to meet client needs, ensuring memorable and seamless stays.
Coordinate Across Departments: Work closely with Housekeeping, and Front Office to align logistics and deliver exceptional group experiences.
Contract and Rate Management: Prepare group contracts, negotiate rates, and ensure accurate billing and payment processes.
Track and Report: Maintain detailed records of group bookings, preferences, and special requests. Monitor group occupancy and forecast demand.
Resolve Issues: Address group-related concerns and challenges promptly, ensuring satisfaction and loyalty.
What we can offer (amongst other things)
Pension
Insurance
4 free hotel night stays per year within the Strawberry chain
The opportunity to grow and develop in an inspiring environment
A workplace that is environmentally conscious and focused on social responsibilities (WeCare)
A job in an organization, where People, Planet and Profit goes hand in hand - and where we report on the triple bottom line
Professional and thorough training & development from start and on going
Together with a team of dedicated and passionate people, you have the chance to put your very personal imprint and create a Villa Copenhagen that you - and we - are proud to be part of. A preferred place to work. We come from very different backgrounds and we love how that diversity positively influences our work
Are we the perfect match?
The position is a full-time position, reporting to Ioannis Zargianakis, Reservations Manager.
If you see yourself in the above description, then please don’t hesitate in uploading your CV and motivational letter already today and no later than the 21st of November 2025.
For questions, please contact Ioannis at ioannis.zargianakis@villacph.com (no applications).
Interviews will be held throughout the application period.
We hire attitude ….and train skills
As part of of Strawberry, you will get the best employee benefits of the industry.
Our people always make guests their top priority! Our warm and welcoming atmosphere creates the right setting for you to flourish and work your magic. You will get the freedom you need to perform your tasks and solve problems as they arise in the best way you see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle. How do we achieve all this you may wonder? We believe it’s down to the fact that we’re a diverse crowd full of energy, courage and enthusiasm. That’s how we create extraordinary experiences every single day!
When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.
With more than 200 hotels across the Nordics, we offer you endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a culture of learning for professional development. Ready to take your next career leap within the company? We applaud you and will help you achieve this! An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!
We encourage you to get out and explore all that life has to offer! So, we always give numerous discounts to you and your friends and family at our hotels, bars and restaurants. As part of Strawberry, you get four FREE nights at our hotels each year* To remind you just how important you are, we’ll always do our best to offer you an upgrade! And on top of that, we’ve also partnered with other companies to give you sweet deals on air travel, charter holidays, car rental and lots more.
*If you are employed on a contract for at least 20% of full-time working hours.
Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.
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Be it a vibrant city, a tranquil island or a charming little town in the mountains, you’ll probably find one of our hotels there.
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