Location
Norway, Bodø
Are you an inspiring leader with an uncompromising commitment to quality, sustainability, and hospitality?
Wood Hotel Bodø is a unique resort hotel located on Rønvikfjellet, where we blend spectacular nature with Northern Norwegian warmth and international standards.
As Front Office Manager, you will be the engine at the heart of the hotel. This is an operational leadership position where you will spend the majority of your time at the front, working alongside your team and guests. You will report directly to the Hotel Manager and play a vital role in ensuring both exceptional guest experiences and healthy financial operations.
Key Responsibilities:
Operational Leadership: You will work on a shift rotation and follow the department’s duty roster. You lead by example in the daily operations of the reception.
Administration: You will have dedicated administrative time within the roster for tasks such as scheduling, time reporting, departmental meetings, and tracking financial goals.
Financial Control: Responsibility for managing labor costs in line with budget and occupancy, as well as driving active initiatives for upselling and direct bookings.
Guest Satisfaction: You are the personification of hospitality and ensure that our quality standards are consistently met.
Team Development: Responsible for training, coaching, and the daily follow-up of your staff to create a winning team at the front.
Qualifications:
Education: Higher education in Hotel and Tourism Management or a similarly relevant field is strongly preferred and will be emphasized.
Leadership Experience: Documented experience from a hotel reception, preferably in a similar leadership role with personnel responsibility.
Operational Mindset: You love the daily life of a hotel and thrive working in a shift rotation (days, evenings, and weekends).
Structured: You have the ability to work effectively with administrative tasks during your scheduled office hours.
Commercial Acumen: You understand the connection between excellent service, upselling, and the bottom line.
Language: Fluent in English and a Nordic language (Norwegian, Swedish, or Danish).
Why work with us?
A unique opportunity to shape the operations of one of Northern Norway's most exciting hotels.
A varied workday that combines hands-on operational work with management responsibility.
Excellent career opportunities and employee benefits within the Strawberry family.
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As part of of Strawberry, you will get the best employee benefits of the industry.
Our people always make guests their top priority! Our warm and welcoming atmosphere creates the right setting for you to flourish and work your magic. You will get the freedom you need to perform your tasks and solve problems as they arise in the best way you see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle. How do we achieve all this you may wonder? We believe it’s down to the fact that we’re a diverse crowd full of energy, courage and enthusiasm. That’s how we create extraordinary experiences every single day!
When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.
With more than 200 hotels across the Nordics, we offer you endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a culture of learning for professional development. Ready to take your next career leap within the company? We applaud you and will help you achieve this! An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!
We encourage you to get out and explore all that life has to offer! So, we always give numerous discounts to you and your friends and family at our hotels, bars and restaurants. As part of Strawberry, you get four FREE nights at our hotels each year* To remind you just how important you are, we’ll always do our best to offer you an upgrade! And on top of that, we’ve also partnered with other companies to give you sweet deals on air travel, charter holidays, car rental and lots more.
*If you are employed on a contract for at least 20% of full-time working hours.
Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.
Be it a vibrant city, a tranquil island or a charming little town in the mountains, you’ll probably find one of our hotels there.
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