Location
Norway, Oslo
Amerikalinjen isn’t just a hotel; it’s a vibrant, award-winning urban pulse at the heart of Oslo. As a Michelin Key property and Forbes Travel Guide Star Award Winner, we represent the pinnacle of modern luxury. We don’t just host guests; we curate the story of their journey.
This summer, we are looking for more than "receptionists." We are looking for a service champion. The receptionist at Amerikalinjen means being the "spider in the web." You will handle everything from administrative tasks and technical issues to guest requests and emergencies—all while guests are waiting to check in and the guest journey starts before the guests book a room with us. We empower you to own the floor. You won’t just be following a script; you will be applying a problem-solving mindset and decision making skills to ensure every guest experience is seamless, eclectic, and unforgettable.
We are looking for the "extremely dedicated"—those who identify with our history of "people in motion" and want to lead the next chapter.
The Problem Solver: You don’t see obstacles; you see opportunities to flex your decision-making muscles.
The Culture Carrier: You are inspired by our heritage. You don’t just check people in; you vividly convey the story of a building that has defined Oslo since 1919.
The Service Elite: You understand the nuance of Forbes-level service—balancing warmth and personality with absolute precision.
The Seamless Collaborator: You are a natural team player who proactively supports colleagues across all departments to ensure our collective service is flawless.
The High-Energy Professional: You thrive in a "vibrant" environment where the lobby feels like the center of the world.
Motivated by Excellence: You provide first-class, personal service that aligns with Michelin standards.
Integrity: You demonstrate honesty and a "YES" attitude in everything you do.
Agility: You thrive in a fast-paced environment and take initiative during the quiet moments.
Communication: Strong English (written/spoken) is required; a Scandinavian language is a distinct advantage.
Technical Edge: Experience with the Mews system is a major plus.
Commitment: Available from May to August/September (rotating shifts: weekend, morning, evening, and night as required).
Beyond the prestige of working in Oslo's most exciting hotel, you will receive unique training within a world-class service culture. This is your opportunity to participate in the demanding and creative process of operating a market-leading destination.
Start date : Upon agreement
For questions about the position, please contact:
Kei Shimizu
Front of House Manager
kei.shimizu@amerikalinjen.com / +47 94034970
** Please note, only digital applications will be reviewed (no applications per e-mail).
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As part of of Strawberry, you will get the best employee benefits of the industry.
Our people always make guests their top priority! Our warm and welcoming atmosphere creates the right setting for you to flourish and work your magic. You will get the freedom you need to perform your tasks and solve problems as they arise in the best way you see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle. How do we achieve all this you may wonder? We believe it’s down to the fact that we’re a diverse crowd full of energy, courage and enthusiasm. That’s how we create extraordinary experiences every single day!
When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.
With more than 200 hotels across the Nordics, we offer you endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a culture of learning for professional development. Ready to take your next career leap within the company? We applaud you and will help you achieve this! An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!
We encourage you to get out and explore all that life has to offer! So, we always give numerous discounts to you and your friends and family at our hotels, bars and restaurants. As part of Strawberry, you get four FREE nights at our hotels each year* To remind you just how important you are, we’ll always do our best to offer you an upgrade! And on top of that, we’ve also partnered with other companies to give you sweet deals on air travel, charter holidays, car rental and lots more.
*If you are employed on a contract for at least 20% of full-time working hours.
Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.
Be it a vibrant city, a tranquil island or a charming little town in the mountains, you’ll probably find one of our hotels there.
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